Frequently Asked Questions.

We monitor storms 24/7 and dispatch crews based on routing — typically beginning service while snow is still falling for active properties, and completing residential routes within hours of snowfall ending. Commercial properties with priority dispatch and season plan clients get earliest attention. For exact timing on your property, we'll discuss expectations during your quote.

No. Most residential service is performed while clients are at work, traveling, or simply going about their day. We just need clear access to the areas being serviced — which means leaving any gates unlocked or providing gate codes.

Our crews come equipped with narrow-deck snowblowers and shovels appropriate for Chicago's signature gangway architecture. We handle gangways up to 100 feet as part of standard residential service, and longer or special-access gangways get custom quotes.

Yes. Snow Pushers carries full general liability and workers' compensation insurance — critical given Illinois's shared-liability framework for slip-and-fall claims. We can provide certificates of insurance to commercial clients and property managers on request.

A flat price for the whole winter, with every snowfall over 2 inches cleared automatically. Driveways, walkways, steps, and salting are covered based on your plan tier. Priority service, no per-visit billing, and no surge pricing.

Yes. Flurry fits single-family homes and smaller properties, Storm covers larger homes and small commercial, and Blizzard handles commercial, multi-unit, and HOA properties. We'll recommend the right fit during your free quote.

Yes — salting is included with every season plan at no extra charge, applied to walkways and high-traffic surfaces based on your plan tier.

We select the appropriate ice melt product based on the storm conditions — standard rock salt for moderate temperatures, calcium chloride or magnesium chloride blends for extreme cold or sensitive surfaces. The right product for the conditions, not just the cheapest bag.

Yes — commercial work is a major part of our business. We serve restaurants, cafés, retail stores, storefronts, offices, medical practices, multi-tenant residential buildings, gas stations, and industrial properties across Chicago. Major brand clients include Amazon, Tesla, USPS, Walmart, Firestone, Mobil, 7-Eleven, Benihana, AMC Theatres, and many more.

Heavy storm events take longer to service for everyone, including us. We add crew capacity for major events and may require additional visits to fully clear a property. Pricing for our standard services covers normal snowfall events; extreme events (12+ inches in one event) may require additional service charges, which we'll communicate transparently before performing the extra work.

Yes — about 60% of our business is residential, 40% commercial. We serve everything from single-family homes and two-flats up to commercial parking lots with hundreds of spaces.

Season plans run for the full winter, but if your circumstances change, just reach out and we'll work it out fairly. We don't believe in trapping customers.

We serve most near-suburbs — Evanston, Oak Park, Skokie, Berwyn, Cicero, Park Ridge, and more. See our coverage areas page or call (773) 299-9203 to confirm service for your specific address.

Chicago Municipal Code 10-8-180 requires every owner, lessee, tenant, occupant, or person in charge of any building or lot to remove snow and ice from public sidewalks immediately after snow stops falling. The ordinance applies to both residential and commercial properties. Failing to comply can result in fines plus slip-and-fall liability exposure. See our sidewalk snow removal page for more detail.

Easiest way: fill out our quote form (takes 2 minutes). Faster way during business hours: call (773) 299-9203. We respond to all quote requests within hours during business hours.